Privacy Policy

Chimney Expert Solutions ("we") operates this website. This page describes what information the site collects and how it is used.

What we collect

When you submit our contact form, we collect the details you provide — name, phone number, email address (optional), the service you're asking about, your city and your message — solely so we can respond to your request. Calling us shares your caller ID with us like any phone call.

Website guide

The optional website guide answers questions about our services and service area. When an answer uses AI, your question is processed by Vercel AI Gateway and its model provider. Please do not put contact details, property addresses or other personal information in chat. Use the contact form for a callback. Chat does not book an appointment or send a request to our team.

This website does not save chat conversations in a database or in browser storage. Your conversation remains on the page while it is open. Service providers may process technical request information to operate the service.

Analytics and advertising

This site may use Google Analytics and Google Ads conversion measurement to understand how visitors find and use it. These tools use cookies and may record the pages you visit and the campaign that brought you here. We use this data in aggregate to improve the site and our advertising; we do not use it to identify you personally.

What we don't do

We do not sell, rent or trade your personal information. Form submissions are delivered to us by email and used only to respond to you.

Contact

Questions about this policy: call 216-647-1882.